Giving Effective Feedback
To be an effective leader, it's crucial to provide
both positive and corrective feedback. Making
this type of regular communication part of your leadership style will inspire
others to perform at a high level and will increase their respect for you due
to your willingness to be open with them.
time in developing trusting and respectful relationships.
If the other person views you as someone who has their best interests in mind,
they are more likely to be open to what you have to say.
yourself, "What is my goal in giving this feedback?"
Until you can clearly answer this question, delay giving the feedback. Keep in mind that effective feedback should
produce learning AND preserve (and hopefully improve) the relationship.
DOESN'T fit all when it comes to giving feedback.
When deciding how to deliver your message, consider the recipient's
personality, learning style, cultural background, and any other issues in their
personal life. Each person needs to be
approached in a unique way.
Practice saying ALOUD what you will say, and how you might respond to the various
ways the conversation could play out. Asking
a question is also a great way to initiate a productive discussion. For example, "I'd like to review the
outcome of the Peterson project with you.
What are your thoughts about what went well and what could have worked better?"
mind that the recipient may not agree with your feedback, at least not initially.
Not everyone will see things from your perspective, and sometimes it takes time
for someone to consider a different point of view. Be prepared to suggest that they take some
time to process the conversation and plan a time to discuss it at a
Provide positive feedback regularly.
If you only deliver corrective feedback, you lose credibility. Be sure to recognize both the accomplishments
and efforts of others. We don't know
always know that we're "on track" unless someone tells us.
Faun Zarge helps people find solutions for their work-life challenges.
She offers her practical, realistic strategies through a wide variety of highly interactive and engaging seminars. Please feel free to contact Faun directly to discuss how she might help your organization.